Reset your password

We’ll send a one-time OTP to your registered mobile to confirm it’s you.
Request OTP Set new password
Secure flow
You’ll need:
  • Your username or Hospital Number (e.g., H123456)
  • Your registered Bangladesh mobile (01XXXXXXXXX)
  • Access to SMS on that phone

Step 1 — Request OTP

Enter your account info and we’ll send a code to your registered mobile.

What to expect

  • Use your portal username or your Hospital Number.
  • The phone must match what’s stored in your hospital record.
  • If details match, we send a one-time OTP by SMS.
Use the same username you log in with, or the HN printed on your slip.
We’ll send the OTP to this number.